RedWeek Travelers and COVID-19

Updated August 27, 2020

Most of the globe is still heavily affected by the Coronavirus pandemic. Although there are signs that some locations are attempting to re-open, it will still be awhile before vacations are back to "normal." Here are some updates on the most popular destinations:

  • Hawaii: The state continues to extend their quarantine requirements month to month. Quarantines for 14-days are required for anyone coming from outside of the Hawaiian islands and most inter-island visitors, officially through September 30. After October 1 (subject to change again), visitors will need to submit a negative COVID test in order to avoid the quarantine. All travelers should check current requirements before leaving for the islands.
  • Aruba: The island started re-opening to some international visitors on July 1; U.S. visitors resumed trips to the island starting July 10. All visitors need to comply with several new requirements including a mandatory COVID test, temperature checks, mask usage, and the purchase of a medical insurance policy (between $15 - 21 USD/day/visitor, with visitors over age 76 on the higher end). Quarantines (in a designated facility, not your resort) will be required for visitors that decline or fail screenings. Get details on current requirements here.
  • California: The state was moving toward later stages of re-opening, but a resurgence of the virus has caused some set-back. The state just shut down movie theaters, bars, museums, and indoor dining statewide in July, and other services in counties on the watch list. We are still seeing demand from travelers within driving distance of California resorts booking throughout summer and beyond. Our most popular California resort, Newport Coast Villas, reports that their visitors are not affected by stay-at-home orders. Amenities are limited, but beaches and pools are open, with social distancing requirements.
  • Florida: The state opened and the virus has made a major resurgence. As a result of the spread, bars have been re-closed, but many beaches are open state-wide with social distancing recommendations. DisneyWorld re-opened on July 11. Face coverings and social distancing will be required at all parks for the time being.
  • South Carolina: The state is still open and welcoming visitors, even though infection rates are on the rise. Beaches and pools are open, with safety measures in place. So far, the state hasn't rolled back re-openings, but it is possible that could change.

Most resorts have new procedures and requirements in place. Many amenities will remain closed. Before you book, find out what restrictions are in place in the region and ask about amenity closures - though, keep in mind it could change and owners can't guarantee amenities at the resort will be fully functional. We try to update our resort pages, but there is no way for us to keep up with thousands of resorts we have listed, as policies and restrictions are literally changing daily.

For renters:

  • If you have an online booking coming up, all owner cancellation policies are in effect. If you would like to discuss the booking with the owner – to ask about rescheduling or refunds outside of the terms the contract allows for - you can contact the owner through the My Trips page within your Account.
  • If you cannot travel, and cannot come to an agreement with the owner, we will have to wait until your check-in date to arbitrate – as the situation develops at the resort.
    • For owners:

      • If you have a reservation and haven't yet found a renter, we advise you to call your resort and try to push your dates as far out as possible, to give some time for travel to resume. All full-service rental postings can change their dates without any additional charge for verification, just contact us.
      • Lastly, thank you to the majority of owners who have been sympathetic to renters' need to cancel during this difficult time. We really appreciate you and are proud to have you as part of this community!