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I am not all that thrilled with II. The charge for just about anything you request and ( I know someone will think I am a racist for this comment) it is rare to get an english speaking person when you call. I think they have moved their offices to Cuba. This year we bought just a single year membership as a wait and see measure. If they dont shape up we will go somewhere else next year. The II book is not trustworthy. It lists units as 4 and 5 star and in our experience we have never had a 5 star exchange. We did have two one star experiences. When I wrote to II to complain they didn't return an response.