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I have written over 200 articles for Inside Timeshare. One of the saddest I edited was published yesterday 3/20. There have been many variations on the theme to buy additional points to be relieved of maintenance fees. This timeshare member retained an attorney and went to arbitration to dispute $16,000 in loans alleging he was told he could pay maintenance fees by charging to a Barclaycard at $.20 per point when the redemption rate is $.01 or $.02 per $ charged. The judgment issued against him is over $95,000. The $79,000 difference is Diamond's arbitration/attorneys fees. The year this happened the former CEO received $384 million when Apollo acquired Diamond. A recent Inside Edition has him suing a porn star trying to get back $1 million in gifts he gave her, a jilted lover, linked in this article. It's so hard to hear these reports. https://insidetimeshare.com/fridays-letter-from-america-73/ I have heard from over 1,000 Diamond members, over 2,000 members and owners overall. I'm still a Diamond member because I refused to sign an NDA in 2016 when I was offered a refund. I used to work with children in foster care. I felt like a victim silenced and isolated. Overall, I agree with you. Diamond is the worst. Attorneys agree. Too many lives financially ruined while top producers earn over $2 million a year selling points. Bluegreen is known as the Walmart of timeshare. They only lose on average $26,000 while Diamond disputes of $50k, $100k or more are not uncommon. This is a member-sponsored Facebook of over 5,600 members, most alleging unfair and deceptive practices. Diamond employees are allowed. We advocate self-advocacy - working directly with the timeshare companies. There is an extensive network of volunteers to answer questions. https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/