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I called in to get a hardship and end my timeshare

Hello I ended my timeshare with westgate in 2020 . I applied for an apartment and they did a credit check and told me I have $15,000 balance on mortgage . I was rejected from the apartment and now Iam homeless . How can I fix this ? I don’t owe timeshare and I was told it’s on my credit score as in foreclosure and it doesn’t have a sell date so nothing can be done . Iam clueless