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Can't agree with most of your comments. 1) so yes, pools are spread out, they cater for all of the villages so that no village loses out. Never paid for the Lazy river at anytime What were you doing with the toilet papaer? drying your habnds with it? We can manage veruy well for a week on what is supplied, but yes, why shoulkd the owners pay for extra toilet paper if you are wasting it? if you use up the free paper, buy your own. If the coffee maker leaks, then report it to maintenance, they will replace. They are excellent in replacing items I'm 6ft 1" and not a small guy either and have NEVER had a problem with the shower. Plenty of shade at the pools.