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Mine was listed for months, a two nedroom Westin Maui property. I even paid for the verification. It did not sell and they will not refund anything. Good luck, but just assume your listing fee is gone. They will have a bunch of excuses that they will regurgitate to you, but its just to keep you from pulling your listing. Sorry for the negative respone, but I just went through it with them. My property is a 2 bedroom lock off at the Westin Maui resort. A very nice vacation spot. They did not even get an offer.