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[Q=Carl R.] I am in the same situation, with the exception of I do live in the U.S.. They secured a credit card account for the bulk of the contract (paid monthly) and a PayPal account for the down payment(paid monthly). I have NOT used any of the services and have been paying since May/June 2018. Any suggestions on how to terminate??[/Q] You cannot unilaterally "terminate" a contract that you voluntarily chose to sign. Since you apparently financed the purchase, you really only have two choices --- either continue paying and use the product, or stop paying and default on the loan. There would likely be negative credit report consequences (lasting for 7 years) if you opt to default on the loan obligation.