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Payments & Verification

In the Redweek Payments FAQ section in the "How much does it cost?" paragraph, it states that the Renter will be charged a "small service charge when making the booking". I have a potential Renter saying that this "small service charge" is $50.00. The Renter feels that the Owner should cover this charge by reducing the Rent amount. Is the "small service charge" $50.00? If not, "How much does it cost?".