Maintenance Fee went to collections

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Original Message:

Re: Maintenance Fee went to collections (by Tam H.):

My TS maintenance fees just went to collections. I have already paid off the loan but I stopped paying maintenance fees as advised by my exit company I'm using. I made the mistake by not going straight to my resort and asked to cancel. My exit company and the resort have been go back and forth with no solution yet. My question is: Is it still possible for me to contact my resort to see if I can still cancel even though they know I have an exit company representing me?