exchange question

Hi, I'm new to Redweek, could anyone tell me what happens if I've deposited a week I have, used the points that were credited to me for that week, and then no one goes to my property?? What happens in case no one is interested in my exchange? Do I have to refund Red Week, or what? thank you for your answers,

noellam wrote:

Hi, I'm new to Redweek, could anyone tell me what happens if I've deposited a week I have, used the points that were credited to me for that week, and then no one goes to my property?? What happens in case no one is interested in my exchange? Do I have to refund Red Week, or what? thank you for your answers,

============= Don't worry. Once you deposted your week, it becomes the property of RedWeek. It is their "problem" if no one is interested in your week. You will not be required to pay anything back to RedWeek.

Hey Mike1536!! Thank you so much for answering me, I asked Red Week, but got no reply so far!!! Thanks a lot!!

noellam wrote:

Hey Mike1536!! Thank you so much for answering me, I asked Red Week, but got no reply so far!!! Thanks a lot!!

============== If you sent them an email from the "Contact" link, they should get back to you within a couple days. I've found they reply fairly promptly. Did you send the email recently (i.e. over the weekend)? If so, you may need to wait until Monday or Tuesday. Otherwise check your spam or bulk mail folder. RedWeek's response may have gone there

noellam wrote:

Hey Mike1536!! Thank you so much for answering me, I asked Red Week, but got no reply so far!!! Thanks a lot!!

Hi Noella,

The only email that I saw in Customer Service from you was answered last week. You exchanged several emails with Jamie.

Please be sure to let us know or post here for further questions.

Thanks, Marty

marty8084 wrote:

noellam wrote:

Hey Mike1536!! Thank you so much for answering me, I asked Red Week, but got no reply so far!!! Thanks a lot!!

Hi Noella,

The only email that I saw in Customer Service from you was answered last week. You exchanged several emails with Jamie.

Please be sure to let us know or post here for further questions.

Thanks, Marty

yes but, I never got any answer to that particular question that I emailed twice. Never mind anyway, now I know the answer, thank you.