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Re: Seems Vistana/Marriott has new policy in order for Redweek to confirm owner reservations.

According to RedWeek I have not properly changed the name on my Westin Kaanapali North reservation. I have the 8 digit reservation number, I have the 6 digit reservation number, I have called Marriott and the reservation information is in the new renter's name but RedWeek says I haven't changed the name properly and now they say the booking has expired. I have called and e-mailed and RedWeek has been unresponsive. Has anyone else had this problem and how have they gotten it resolved? It has cost me $5,000 and I'm not happy about it!