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My car rental problem.

Hi, friends, I have a problem with my car rental. can you tell me who can help me? This March I rent a car from http://holidaycars.com/ ,I paid $300 to this web for the car. But when I went to Rent company to pick up my car,the car that I ordered from holidaycars.com is not available.So I upgraded car. But the supplier told me they did not receive the rent($300) from holidaycars.com, so I must pay all for the car.Then I paid $437 again. Then I sent emails to Holidaycars.com 3 times, But after 3 months, they did not give me any good answer? So,I contacted with FOX rent again.FOX rent told me they charge me all for the car, they know nothing about $300 from holidaycars.com. I think I pay double. So I contacted Holidaycars.com again. But they still have not any enthusiasm to help me to solve this question. Now almost 3 months passed. I believe I can not get any answer from holidaycar.com. My friends, can you tell me which department can help me to solve this problem? Thank you very much.