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Yes, Royal Holiday is a massive scam. Do not trust them. We are currently in the process of trying to terminate our membership and no one will even call us back after leaving 3 messages, sending numerous emails. In fact, we get put on hold then the phone hangs up on us. We can't even talk to anyone to try and resolve ANYTHING. We have sent a letter to royal holiday complaining about how they have breached the contract on more than 10 occasions, and we are seeking money back, 13,000 dollars for all the inconveniences. We sent in almost a month ago and still have had no response. If anyone needs a copy of the letter we sent, please write us so we can help!