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Yes, I agree with your points. NEVER TRUST Royal Holiday (RH). I was scammed by sales manager in Cancun of Mexico. As many victims of being Scammed, we tried very hard to terminate our membership with RH but no response from RH. Instead of response, RH sent me many emails every asked pay membership fee and threaten us the international divisions of united state credit bureau will collect money from us. It is ridiculous that we paid $11,500 to RH for 10,000 holiday credits for 30 years and we never used them since we had terrible experience for booking a Europe trip with RH last summer. We decided to terminate membership with RH. Here are our story to share with you and please see the follows: Alleging Royal Holiday for bait-and-switch selling practices to outright fraud In March 29, 2012, my family signed a vacation club membership contract with Royal Holiday (RH) in Cancun, Mexico and we were convinced by sales managers for their permission of incentives in RH club dream vacation packages that appeared to be a great deal if we pay in full for membership fee $11,500 to RH for 10,000 holiday credits for 30 years. Based on the email from a manager in Cancun promised for two free air-tickets to Australia and the statement for "These incentives that you were given could save you up to what you paid for this entire package!!!" as well as incentives described as below, we signed a contract with RH and made the full payments to RH. The sales manager promised that we would receive those of entire incentives and dream vacation packages in two weeks and can be used in any time in 2012. 1. The RH sales managers in Cancun promised that we would receive two incentives for free 7 nights cruises and two incentives for free 3~4 day nights cruises that we would only pay for the taxes on cruise vouchers. 2. The RH sales managers in Cancun promised that we would receive two free air-tickets to Australia that should be around $4500 at the time of March of 2012. 3. The RH sales managers in Cancun promised that we would receive free 30,000 RH credits for two weeks of free hotel logging in Australia with only a tax charge for$799. 4. The RH sales managers in Cancun promised that we would receive free hotel rooms with only tax charge at Cancun of RH for 5 years for our relatives and friends that if they visit Cancun in Mexico. 5. The RH sales managers in Cancun verbal warranted that we would receive 20% lower cost for a trip and air tickets that booked through RH. 6. The RH sales managers in Cancun verbal promised lifetime Hotel discount, airfare fee reduction of 20%, and ability to sell extra point to recover your membership fee. After we were back to U.S and made full payment to RH, we never received any incentives certificate as RH sales managers promised and even RH vacation packages from RH. We spent almost 4 months to fight with RH by countless phone call and emails. Most of time, the RH sales managers in Cancun refuse to answer or no response and I was extremely surprised by RH execrable service. We finally got RH vacation package in 08/07/2012 but none of the incentives has been received instead we received so called RH dream vacation certificates with undetermined price. For example, we received 7 day cruise dream vacation certificate (incentive) with price FROM $529 + the Tax and meals charge instead of a free 7day cruise only pay for Tax that RH promised. In this certificate, the minimum cost is $529 each person but no maximum price specified because RH can charge you as much they want to. Therefore, those given dream vacation certificates are useless when you actually use them. Here is the terrible experience for booking a Europe cruise by using RH membership credits. 1. It took as long as 3 months working with RH for simple registration on dream vacation certificate, you have to call or email through several different departments. 2. After registered for dream vacation certificate, RH refused you to use it said you have to book several vacations by RH without using certificate before you can use dream vacation certificate. 3. We discovered for the cost in a same Oceanview cruises in a Europe trip booked by RH even using 9824 RH membership credits would be much higher than other famous travel agency in US. 4. We could not get any Hotels room in France and Italy if we booked by using RH dream certifications 5. We were very disappointed by RH terrible service and we had to cancel the Europe trip that we prepared for two years. At that time we realized that we were wrongly assigned a contract with RH. Two days later after we refused the Europe curies offer from RH, we discovered that RH was a well-known fraud. Like many other victims of RH, we have immediately begun to try and resolve the problems with RH since we realized that we are also victims of being scammed. We have tried to contact RH including our bank, but there has been no response. Recently, we sent an email to RH service and provided them with information above and asked to cancel our RH club membership contract but they replied with no answer as I expected. In addition to no answer, the RH service department offered some of incentives as RH sales managers promised before but we refused to take their offer since we can’t tolerant their service and no longer trust them. At this time, we have decided to take the legal matters and other actions on our own for alleging RH Sales managers in Cancun of Mexico for bait-and-switch selling practices and outright fraud. We will continue to post this article and more other articles at the famous websites in US, Canada and Europe. We will work with other victims of RH to file a group of class action lawsuit against RH scam and ask help in famous Media press and newspaper in US to share our terrible experience by RH SCAM to public to avoid more peoples will be involved in RH SCAM. Thanks, -Mo Zhang