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Some people are points owners as well, and can reserve a unit by request if available. Most the time the window to get what you want is due-able at our resorts @ the 10 month window with our brand when booking opens up. We would love to have people plan ahead like this. This is rare. Some reservations are canceled leaving opportunity to book late, but we need to check availability first. This non availibility happens mostly when one is looking short notice for a vacation. Yes sometimes people don't take off the adds, and that could be aggravating. Dave