Original Message:
Re: Contacting Customer Service Regarding A Timeshare Exchange (by Marty F):
bigeyes1 wrote:Wow. Would you believe I STILL haven't received an answer to my question, yet? I know we're waiting on the Exchange Team, but why the long delay?
I'm very sorry for the delay. I honestly don't know what the hold up is. Jamie, with RedWeek, is the one that does the interface with DAE. So unfortunately, I'm kind of out of the loop on how that process works. DAE is a separate company from RedWeek but they are a partner with us with the exchanges. The delay must be from their end.
Thanks, Marty