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Re: Contacting Customer Service Regarding A Timeshare Exchange (by Marty F):

bigeyes1 wrote:

Is there anyway we can contact RW regarding a particular exchange besides email? I can't seem to find a phone number listed on the website.

Also, what is the average turn around time to hear a response from RW via email?

Thanks in advance.

Hi,

Since we are an internet company we handle most of our inquiries via email. This creates a record of what has been discussed. Please email support@redweek.com for any questions if they aren't anwered here. Email is usually answered in less then 24 hours usually much quicker.

Thanks, Marty