ask-redweek-thanksgiving-travel-2022

I didn’t think rooms were assigned?

If owner wants check only on rental - how do I protect myself

If you are not booking with RedWeek Online Booking, we encourage you to take steps to make sure your transaction is safe. We offer recommendations on this page: Stay Safe

I am having difficulty entering my exact dates. I am looking at Nov. 16 thru Nov. 30 and I can get info from Nov.24. I understand your weeks may begin on a different day and I can work around that. But first you need to hear me.

If the agent you are working with (trying to purchase a unit) is not available, not answering questions, etc, is there any way to request a different one?This is our second time - the first time we bought a unit here - the agent was informative, courteous, helpful…

This is now the 2nd exchange I got where the resort is charging around $19.00 a day plus tax for things that always came standard: swimming pool, exercise room, wi-fi, etc. They tell us owners do not pay the fee, only exchangers and others who buy their night outright like at a hotel. Is this fair? Does anyone else have a problem with these fees because many of us don't even partake in the facilities we are charged for. Please respond and offer a suggestion what we owners who want to exchange can do about amenity fees imposed on exchanging into a resort. Thanks.

Unfortunately, we do not offer any assistance in refinancing timeshare loans.

Why do I hear anything from red week to rent out my unit

Once you make a reservation, what is the cancellation options

Rented a week from your site. Now divi phoenix aruba states they don’t accept RCI owned rentals ?

If want to book a rental, but it’s not protected and verified. Is it safe?

My active postings for 3/11 and 3/18 for Marriott's Maui Ocean Club are not showing up on the TIMESHARE RENTALS page. Why?

If I buy a week from an owner do I pay a resort fee at Desert Springs Villas in Palm Desert?

When an owner posts the ownership type as deeded, is there a way to reach out and verify the ownership type?

I need help talking to a redweek rep for some guidelines, if that is possible. There is no phone number to reach anyone?

To speak with one of our customer care representatives, please call 1-866-971-1737 between 8 a.m. - 4 p.m. Pacific time, Monday through Friday.

Hey! What gives Redweek?! You are only listing or hiding postings that are not ‘verified’ by your expensive and inconsiderate process. What a cheat, I’ve been a loyal customer w/o a single issue for 15 years and now you want me to pay much extra for something the customer gets for free?! What gives here, GREED?

I'm trying to get on contact with you to get my listing posted but nobody answers my emails

Dereke, we've passed your concerns onto our rental team and you should be receiving a response very soon!

How can I filter by dates?