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Recently we contacted MasterCard in an attempt to recover the $2,200 which we paid to Executive Properties. Our point of contention was that the services which we paid for were not provided. The claims agent was actually very empathetic and sincere but in the end indicated that there was no recourse due to the elapsed time from entering into the contract. It was very enlightening to learn that there is an "unofficial grace period" of 540 days in which a claim can be filed. This information may be of interest to others who have paid by credit card. Unfortunately, we did not meet this criteria since we thought we would have to wait until EP totally defaulted on their end of the agreement.