Report Abuse

What is important to remember is that expressing opinions on these posts is just part of the process of sharing information. With a minimal investment of time a complaint can be filed with Consumer Financial Protection Bureau (as Irene suggests) along with other agencies who are already investigating industry practices. Due to limited budgets, as well as other constraints AG’s will be forced to address complaints based on the scale of consumer harm. This is why it is important that owners make their voices heard collectively. Regarding cynical statements being made as to why consumers buy timeshare, it is important to recognize that Diamond’s point system represents a new set of problems on steroids for existing and new owners. There are laws in place to protect consumers, and many reasonable people have made their purchases contingent on those assumptions. http://www.azre.gov/LawBook/Documents/LawBook_Revised.pdf Title 32 chapter 20 Real Estate Page 108 B. Any advertising, communication or sales literature of any kind, including oral statements by salespeople or any other person, shall not contain: 1. Any untrue statement of material fact or any omission of material fact which would make such statements misleading in light of the circumstances under which such statements were made. Regulators and company stakeholders are beginning to question whether contract clauses that state ”do not rely of verbal representations” are simply a red flag that causes them to think it is a tactic used by companies who are in fact likely to make misrepresentations. There are numerous lawsuits already filed against Diamond, and not all clauses in contracts are enforceable. Now is not the time to be cynical, the AZ AG is looking at Diamond, help to bring attention to the problem, and prove its scale. Take the next step, write a letter to: consumerinfo@azag.gov and tell them to add it to file CIC 16-4021; Diamond Resorts