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Original Message:
blog-5111 (by Jennifer R.):
I had the same issue as lindam1424 with Vacation Candy! They are a terrible business and I reported them to the BBB. No options for rescheduling and no offers to work with us. The only way to reach them now is through email. Had a trip booked to Ko Olina 8/8/20. Traveling with family including my 75 year old diabetic father-in-law. Second half of payment was due. VacationCandy says pay it or your trip will be cancelled and huge deposit lost. But if your trip time comes and all amenities at the resort are still closed, if Hawaii still has a 14 day quarantine for visitors, if Los Angeles still has a stay at home order in place, oh well. You lose twice as much now. We were willing to work with the owner and VacationCandy- they were not willing to work with us. Disgusted.