blog-5111

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blog-5111 (by Joe A.):

Marriott needs to provide clarity in their offerings. As a vacation club owner, we canceled our July trip and was told we were restricted now to a 120 day prior to arrival restriction. We were under the impression that we had until June 2020 to cancel with no restrictions as you mention in your Marriott Vacation Club section above. The advisor said the June date was for Marriott hotels. We missed it by one day and they were not willing to make an accommodation. Not very customer friendly in these unique pandemic times.