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Original Message:
Re: Special assessment (by Rodney E.):
traveler wrote:We have owned ar Marriott Beach Club since 1997. At the time, we felt that Marriott was the premier time share on the market. The price at that time was higher than most, but the benefits were greater. Unfortunately, things change over time and the time share industry is no different. Costs go up and you get surprises from mother nature and etc.Our biggest complaint with Marriott is that we get to many surprises that we are not prepared for and have had little info prior to the surprise. We did not know about this years increases assessments until we received our dues notice for 2007. Apparantly, they sent a summary of additional damage with the drainage system this past summer, but we did not get it. When we received the assessment for this year, I was very upset to say the least, as I had been under the impression that the last assessment was to cover all the damage. I immediately called the new General Manager at the Beach Club and had a long talk about these unexpected surprises and was very disappointed with how it was handled and the owners notified. For those interested, I would call Mr. Bill Countryman at 1-877-924-6424 and express your similar frustrations.
I do not believe that Marriott has intentionly tried to deceive the owners, but I do believe that they have a long way to go in improving timely communications with us.
For you that have purchased recently especially since the flooding problem, you should have been made aware of all the special assessments. Most property transactions that I have been familiar with over the years, have all current assessments paid for as part of the closing. The likelihood of future assessments should have been disclosed as well.
Marriott is an expensive property to own and stay at, far more so than when we bought in 1997. Our othe time shares, especially in Hawaii have also increased dues substantially over the years.
If you have had similar concerns, make them known to the board of directors and Marriott management for the Beach Club. We try to find time on each visit to speak with the Management staff while we are their and get a first hand update as well as vent our frustrations.
Feel free to contact us anytime if you have any specific questions or concerns.
We bought this past summer, have stayed at the Beach Club before and loved it. The resort was starting to show a little age, though. Is any of the maintenance fee going to any renovation of the units, halls and other common areas??
And no, they didn't tell us about the special assessment. Thanks....