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ask-redweek-wyndham-guest-cancellations (by Ronald A):

The super salesman sold us unneeded points because a purchase was "necessary" for us to "qualify" for Ovation (Wyndham's simple exit program). We are in our 70's now and were concerned about what to do with the timeshare when we were no longer able to travel. We told him we could hardly use the points we already had so we could not possibly use any more points . Quickly, he showed us his own posting to rent one of his weeks through Vacation Candy rentals. Renting would take care of the extra points plus help pay for maintenance fees he said! First of all, a purchase was not necessary to "qualify" for Ovation. The only requirement to "qualify" was to not have an unpaid contract and to have all maintenance fees up to date. Lies on top of lies! We fell for this and found out six months after the purchase (ironically at another Wyndham location) that all we had done was buy more points!! A purchase was NOT necessary to qualify for the exit program!!! So renting was the only option to pay the extra maintenance fees and use the extra points. Now we are told there are restrictions on when we can send a guest ???? This is hurting many owners and also Redweek! Redweek is so affordable and so easy to post a rental. Not only is Redweek perfect for timeshare owners but perfect also for renters who need a reputable, safe agency to look for vacation rentals! Twice this year alone we have had to cancel good rental weeks because Wyndham says no! Sandra A 07/27/21