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Re: Possible problem with rental (by Kathi L.):

I feel for Sharresed - losing $925 is not a small thing. I have to say that I've had very good luck renting my timeshare weeks through Redweek. I reserve weeks we'd want to use if they didn't rent. But they've always rented fast, for what I asked, and I've never had a renter complain. And I've been very satisfied. I've gotten paid both via Paypal (we got $50 less than the rental fee asked since the other party did not have their account registered on Paypal and paid with a credit card, so $50 went to Paypal for the service), and by check - both personal check and bank check. I've had no problems at all. And since at my resort (a Marriott), the party checking in has to leave a credit card, any damages done to the condo during their stay would be charged to them, not to me (Marriott doesn't have my credit card unless I'm the person checking in). Perhaps Marriott Vacation Club works differently than the company Ken 1193 (posting above) deals with, but my feelings are quite different than his. I go by my gut feeling. I establish communication with the party wanting to rent, and talk with them by both phone and by email. I make sure I know what they expect, and if their expectations are not what they'll find at my resort, I let them know up front. I don't want there to be any surprises for them once they get to the condo. We come to a verbal agreement, I change my reservation to list their name, and once I get the revised reservation from Marriott, I mail or email them the revised reservation which Marriott sent me. Once they get the reservation, (and if they want, call the resort to be sure I've made the change as I said), they then pay me - I prefer a check, and if I'm at all worried, I've requested a bank check. When the check comes, I deposit it. Yes, this requires trust on both sides. I suppose I could call my resort again and delete the renters' name from the reservation, but I'm an honest person and I would never do that. I feel people are generally honest (although poor Sharresed has certainly had a very bad experience and probably feels otherwise), and so far, I've not been let down. Actually, in my case the trust factor is more on the side of the renter, since I get their money before the date of the vacation. But I don't mis-represent my resort or what it offers, I ask a fair price for the week, and I try hard to be sure the renter understands everything from how to reach the resort, activities and amenities to expect, good places to eat and shop, check in and out times, etc. I make sure any requests they have for something in the condo are in the reservation and I call the resort a week or so before they check in to make sure everything is still good to go, all requests noted (cribs, high chairs, location of condo, etc.). I'd hope someone would do the same for me. So from my perspective, Redweek works just fine - I have satisfied renters and I'm a satisfied owner.