Renting from owner

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Re: Renting from owner (by Geoffrey W.):

Have asked to book 4 different time shares over the past week. And I customize my message so they know I’m a real person. I don’t get any responses. I called the resort - Royal haciendas in playa del carmen - and they can’t help. Thinking about telling my credit card company that redweek membership is a scam and getting my $19 back.