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Original Message:
Re: the manhattan club (by Frank V.):
frank972 wrote:hollyw32 wrote:what makes me so angry is when I call to book and they tell me nothing is available I check Expedia.com and guess what for $439. I can have a room that I own! believe it or not they still have rooms for Thanksgiving weekend on Expedia. I wish I could start a petition for all unhappy owners to present at the board meeting and demand they take our rooms off Expedia and the other discount hotel sites!Send the complaints to: New York State Office of the Attorney General Andrew M. Cuomo Bureau of Investor Protection and Securities 120 Broadway New York, New York 10271 (212) 416-8200 (phone) (212) 416-8816 (fax)
here is a letter we are sending:
New York State Office of the Attorney General (212) 416-8200 Andrew M. Cuomo fax: (212) 416-8816 Bureau of Investor Protection and Securities 120 Broadway New York, New York 10271
Dear Mr. Cuomo:
We purchased a timeshare biweekly unit at the Manhattan Club, Seventh Avenue, New York City approximately 6 years ago. In the past we had been able to book our days one at a time or however we chose and had no problem. But this year we have been told there are no days for us to book. We have been trying to book a day or two every month for the whole remainder of 2007 and have been told there are no days available. They claim they are renovating and have rooms that are down and not useable. Yet if you go online to the websites of Expedia or similar sites, the Manhattan Club is available for rental and promotions (which the Manhattan Club itself is offering). There are many other owners in this same predictament and not able to use their week and are considering filing a Class Action lawsuit. The complaints are piling up on the Redweek Forum under the subject of Manhattan Club. The owners are also trying to get a petition signed by all the disgruntled owners and present it to the Board.
We don't understand how they can get away with allowing strangers to use rooms that we as owners cannot use.
I am writing this letter in the hopes that there might be something you can do to look into this matter and get to the bottom of it.
Yours truly,