I have read complaints about the lack of AC and poor internet service. Also room being old and outdated. Can anyone shed light on this?

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Original Message:

I have read complaints about the lack of AC and poor internet service. Also room being old and outdated. Can anyone shed light on this? (by Keith H.):

I have read complaints about the lack of AC and poor internet service. Also room being old and outdated. Can anyone shed light on this?