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ask-redweek-wyndham-guest-cancellations (by Paul P.):

I had the same experience as many of those listed in the comments. My wife and I are elderly (81 and 76) so we bought a "Legacy Program" so that when we pass away our children will not be burdened with the extremely high maintenance costs ($3,400 yearly and rising). We were told by at least three sales people we could buy ghost points we would not use and have these for rental purposes. One sales person even showed us her list of clients she was helping to offset maintenance fees by renting out their ghost points and how much they had received. The recommendation was that we buy into Bonnet Creek since we could easily use these as rentals because the place was so popular. We bought and now we are stuck with extra points (we can't travel much now) with no way out except to use Wyndham's rental program that takes the majority of the rental returns. Our problem is that we trusted Wyndham and took their word. It looks like we got took. I am going to send my comments to the Florida state Attorney General so she will at least know what is going on. For others with the Wyndham problem go to: myfloridalegal.com, then click "general complaints." If a class action suit develops, and we are still around, count us in. All the best.