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Original Message:

Re: Terrible accomodations (by Robin Gran):

I am so Sorry that you were unhappy with your location as anyone would be but the front desk tries to get out of changing peoples rooms by blaming the broker! Most of my clients get great views but it is never guaranteed but these are all Owner weeks and NOT leftovers.

I am not aware of any rule that states that brokers like me or Redweek verified or any of the many others out there will get "leftover" units. There is no such thing and they made it up to satisfy you by throwing me under the bus as they say. They out and out lied to you and I am very sorry this happened. No one can guarantee where you will be or what view you will have NO MATTER who you rent from.