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Management problems (by Kay L.):

gayled20 wrote:

barbarab157 wrote:

We have been owners for 5 years. We went to Celebration a year ago, Oct. We were not given the proper condo, which put my son out. We had cockroaches all over the kitchen the second night, causing us to go on Disney property, because they did not have another condo to put us up. We were all very upset, and lost a whole nights sleep watching for the roaches so they wouldn't invade our suitcases. We never get a straight answer when we TRY to contact the management office, we cannot even get our total points up to date. I am seriously concerned about the future of this resort, and our ownership. I would love to sell our timeshare here, and buy on Disney's. I'm sure they handle things much better.

We have been owners for 4 years and have had nothing but trouble with the maintaince fees. No invoice, then sent to their collection agency. Anyone else had this problem? Just got another bill from Concord Servicing for a past due charge that we can't even find out what it is. Wondering if anyone else has had trouble like this. Thanks

We have been owners for 2 years. Last year the amount of my HOA fee was wrong(2008) I called CRW and talk with them told them that I had not gotten a tax bill. They said, They made a mistake and it looked like they had added in the taxes. They said, We will send real estate tax bill out with the accounting of how we come up with that amount. Like A FOOL I PAID. I am still waiting for this accounting its not on the annual budget it say see note 2. Note 2 says Each owner will be billed separately. I over paid my Hoa fees last year and never got a tax bill with the itemized accounting. I want to see how they come up with my shared taxed amount. Well, This year in Oct. I got my bills. I have owned one unit for 2 years and the new unit I purchased in May 2008. The Hoa fees are wrong again plus on the new unit there was a late fee. Called them up, They took the late fee off. I didnt own that unit last year. I did the math with them and it came out I was right. I told them I would pay that amount. I was told that I could pay that amount but not use my unit and they would turn me over to collections because it was the taxes. I then asked them to send me tax bill like the annual budget say with the accounting. Why should I pay the right amount for my HOA dues and still not get to use my property. I have called and tried to work this out for months and have been trying for almost 18 months to get the 2008 tax bill. They turned me over to a collection agency knowing that I didnt owe that amount. Concord wants over $ 8oo in late fees still no accounting of the taxes. they said, We can collect it because its in the contract, I asked for a copy of this contract they are holding me to . I was told I could not have a copy.Concord Servicing Corporation in Scottsdale AZ. I sent them a Certified Letter told them of the dispute and not to contact me. They are calling on my cell phone 5 or 6 times a day. I told them about the letter and not to contact me again. I was told we will call as many times as we want anytime we want. I dont give a f what kind of letter you sent. I have called CRW everyday for a weeks now trying to work this out. So I can pay my dues and use MY PROPERTY. I have had to rent and not use my units because of this. I dont want to cheat them out of one dime. This is my resort. But I dont want to be cheated and bullied. I am looking for 3rd party help. Lawyer, News Reporter to help me settle this I do not think I should have to pay the late fees. I want to pay the amount I owe the HOA not a penny over & get my tax bill with the accounting and pay that! WHY IS THIS SO HARD! I have all documents on PDF and will email them if you would like a copy. I also call for hoa docks and condo docs I was told I would have to come up to the resort to get them. Ah, Just got another call from Concord I asked for a ID # he said he could only give me his ext# 1418 I again told them I had contacted them by certified mail and asked that they not contact me again. I was told once again that they will keep calling and didnt care if I disputed the debt. I have written them 2 time by certified mail they signed for it and are still calling! ugh I really need help The Resort is not handling this in a fair way. CAN SOMEBODY HELP! Maybe as owners we can all get together and fix our Resort.