Marriott Going to Point Syst
Post reply
Original Message:
Re: Marriott Going to Point Syst (by B S.):
Can we all agree that Marriott simply botched this up? Not just the whole DC program, but the way that they marketed it and communicated it to their existing customers. Their sales people have done a good job of confusing people and seem confused themselves.
I can't tell you how disappointed I am in Marriott. They were one of my favorite brands and a company that I would brag to others about. We'll see if it affects their business. If it does then they'll have to do something to regain their loyal customer base.