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Re: Marriott Going to Point Syst (by Thomas N.):

I totally agree with j227. We should all want the new program to be successful so that Marriott is successful and so that we will continue to enjoy these great timeshares. However, the explanation and implementation of the new program is an abomination. I signed up for it since I own multiple weeks at high value properties, but every time I call Marriott to trade for or use points they screw it up. They have incorrectly tallied my points balance several times; they have mysteriously not found all the weeks I own until I press them to look further; they have not yet given us a way to manage (or even see) our points balance online; they require us to call in to make any deposits or redemptions, and then be put on hold for long wait times, and then have the joy of speaking to an obviously frazzled, irritated representative. Finally, when I was put on a wait list for a points redemption and the reservation finally did come through, they double booked it (i.e., two separate reservations and points withdrawals).

One more thing, the II inventory for Marriott to Marriott trades has dried up significantly, obviously a result of the new program. When they tell us that deeded week owners can function as we always have in the past, they are totally misleading us.

This is certainly not the great Marriott that we have all experienced for many years.