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Original Message:

Re: Marriott Going to Point Syst (by Tina M.):

We just returned from a one week vacation at the Marriott Palm Desert, Desert Springs Villas. We have a two-bedroom Ocean View Waiohai (Kauai) that we traded into Interval International. In the past we didn't have any trouble finding a week that matched our two bedroom Waiohai somewhere else. This time, it was impossible to get an equal match, and we had to settle on a studio.

Over the weekend, the resort was soooooooo crowded, there was no parking, there was no pool space, no umbrellas unless we arrived early to the pool ~ and they don't allow saving spots poolside ~, and the "loud and obnoxious neighbors" who moved in for the weekend left the main foyer door assigned to our area open day and night letting hundreds of beetles inside, and they had 25 friends partying in their unit with them blasting their techno music. The management at the resort was condescending to us when we called. Their initial answer was "sorry, they are exchangers, we can't evict them.". I asked the manager why he thought we would want to evict them.... we just wanted them to quiet down and be respectful. And follow the limit of allowed persons in a unit. I could go on and on ~ cockroach X 2 in our unit, just an unacceptable experience. Our unit originally was purchased at around $40,000 in Waiohai. I think it's pretty pathetic how I think the point system is changing things. These people were only there for three nights which makes me think they were using points, but either way, the result of the point system seems to be terrible for owners who have invested a great deal into their deeds, and who want to trade in and go other places. Ihope Marriott can fix this problem.