Resort trade in

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Resort trade in (by Ivy D.):

We bought into Club Solana and traded in our Spanish time share as part of the 'deal'. Club Solana was meant to pay the maintenance fees or sell this on from 2013 maintenance fees being due. Now we have a demand from our club heritage time share requesting payment and find that the ownership has not been transferred. So - even though you have our certificate signed for transfer, this has not been done. Please explain.