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Re: Has anyone used HELP4TSO (by Marc C.):

In the summer of 2015, I made a huge mistake purchasing a timeshare with Unlimited Vacations. Granted, I should have been smarter than to fall for their unethical and deceptive sales practices; however, I wasn’t and now I am in debt of $17,000 on one of my credit cards. Obviously, I have been paying off that card so I don’t negatively affect my credit score. Basically, a month after my purchase, I tried to get out of the timeshare. I worked directly with my account manager at Unlimited Vacations. In June of 2015, she emailed me a cancellation agreement; however, I would not receive a refund of $17,000. I replied to her that I will not be cancelling due to the fact that I would not get a refund.

Over the next few months I became desperate and started researching timeshare exit companies, which I have found out recently that they are a bigger scam than the timeshare companies. In December of 2015, I decided to contact Carl Rash of Help4tso. During my initial conversation, I explained to him my situation including that Unlimited Vacations already sent me a cancellation agreement. He explained to me over the phone that they will do their best to recoup any or all of my monies, if not there will be a 100% guarantee return of the $2,494 he charged me for his services. At this point, I was very excited of the possibility. In completing their Help4tso’ Questionnaire I once again explained to them that Unlimited Vacations has agreed to cancel my membership and that just won’t receive a refund.

Over the next 11 months I received two dispute letters that they wrote for me to send to Unlimited Vacations. Keep in mind that I spent $2,494 for two letters that I could have written myself. To be honest and not to sound unprofessional but a 5th grader could have written these letters. And every time I spoke with my account manager from Help4tso, Beth McGill, she was very disorganized. I tried to stay positive but every time I spoke with her on the phone I can sense they were scamming me. The other day when I called she told me my case was closed because they were able to get my membership cancelled, which they didn’t because I still have my membership at Unlimited Vacations and didn’t receive a refund for the $17,000. At this point I became very frustrated and demanded to speak with Carl Rush about getting my refund of $2,494 because I was not happy with the service provided.

Obviously, I was a little upset while speaking with Carl but that came from frustration of being scammed. While talking to Carl he was very rude and actually called me an idiot at one point. The funny thing he stated was that I couldn’t have gotten Unlimited Vacations to cancel my membership without them, which I did several months prior to contacting him. If you need confirmation, I can provide the actual email Unlimited Vacations sent me in June of 2015. I can also send you all the email correspondence that took place between Beth McGill and I. I do hold myself accountable for my actions but I was desperate. At least with the timeshare I will get some value out of it if I keep it; however, I did not receive my monies worth from Help4tso. Their company is nothing but a bunch of scammers that should not be in business anymore. I just don’t believe it is right that these companies pry on desperate individuals like myself. I highly recommend you do not use them, I repeat do not use them.