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Vallarta Gardens-VP Services (by Lance C.):

Can you provide a little more information such as when you purchased, how much you put down, etc.?

It sounds to me like they told you that you could trade in your then-current timeshare and use its supposedly equity value as a down payment towards a more expensive unit. This is a common ploy at Mexican timeshare sales presentations. The problem is your first timeshare really has no resale value, they don't want it, so they try to sound good-hearted and tell you that you can keep your precious timeshare while owning a second one.