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Original Message:
Re: 2012 Maintenance Fees (by Louise S.):
Hi, the email address I used back March 2015 when I cancelled my two contracts was to Eunice Bentinck, Account Administrator at ebentinck@sbcwi.com. Both weeks I had purchased were fully paid for by this time so I had only been paying the maintenance fees for almost 6 years. Basically, throwing money away each year because the weeks had lost any exchange value and comments about the deterioration of the resort were getting worse and worse. The wording I used in my email to Eunice Bentinck was "Dear Sirs/Madam, Due to the RCI suspension and the overall decline of the resort consider this email to be notification that we are cancelling our contracts with Sapphire Beach Club". I then provided my two contract numbers.
Two weeks later I received a letter from her acknowledging receipt of my intention to relinquish my weeks and confirmation that my contracts had been cancelled. I was finally out of that mess. There is language in your contract (Item #8 in mine) that states the "LESSEE may, at any time surrender the Agreement by written notification". But, if you still owe money on the purchase of your weeks, you would still owe them that money. I "owned" both of my weeks, so I was getting out of the annual maintenance fees.
I hope this helps.