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Original Message:
Re: Has anyone ever been scammed using redweek? (by Richard W.):
Hello Lorna,
I'm happy to have a conversation to further discuss our frustrations with RedWeek's "Full Service" rental program. Please provide a direct reach number and optimal times that would work for you. In advance of our call, it would be helpful if you familiarize yourself with all of the email exchanges to date. They will provide background on the two previously mentioned issues (1-error on unit posting, and 2-remters cancellation notification / credit card fraud) as well as several other issues that have also caused frustration since our units have been listed with RedWeek. These included RedWeek's lack of communications during the process and also RedWeek passing on to us (owners) certain processing fees that were previously absorbed by renters under the Full Service program.
lquijano wrote:Hello Richard,We regret to hear you have not been satisfied with our service. I've been trying to reach you by phone and email but have not been successful. We would like to discuss the issue in hand. I will follow up with you again and hopefully we can further discuss. Please let us know if there is a good date and time to call you. We look forward to having the opportunity to discuss this issue with you.