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Original Message:

Has anyone ever been scammed using redweek? (by Maurice A.):

william2319 wrote:
That is a total lie. The rental was rented on 9-23-2017. Payment was committed on 9-29. Then payment was committed on 10-2. Then another e-mail saying sorry again but payment will be received on 10-3. Please get your facts accurate in the future. All the e-mails have been provided to your company and your company president has said tough luck and RedWeek has no obligation to keep the committed dates.

lquijano wrote:
Sorry you were unhappy with the resolution, having received your funds a couple of days late -- we disburse all funds to owners within two business days of check-in, which was how it was handled in your case. We're glad you had a successful rental!

Thanks for posting publicly, William.

As we discussed privately, the check-in for your rental was on 9/23. Our terms say we will disburse funds two business days after check-in. That was the 26th. We did disburse payment on that date. For whatever reason, you say the funds finally cleared to your account on 10/3 (keep in mind that timeframe spans a weekend).

So because of that delay, you've demanded a full refund, including our credit card processing fees (which we have to pay, regardless). Even though we did all the work, performed the verifications, found and coordinated a renter, and paid you... you want a full refund because the funds didn't clear when you expected.

As I said privately, that's unreasonable. And that's why I encouraged you to post here. Because I think most people will find your position unreasonable too.