Has anyone ever been scammed using redweek?

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Re: Has anyone ever been scammed using redweek? (by Maurice A.):

Hi, Richard. Hope you had a nice Thanksgiving.

I looked through the support threads. And, yes, I totally get why you're frustrated. I see Lorna sent you an update on the chargeback on the 21st, but you should have been notified earlier. I'm going to change our processing so when a hold is applied to a booking, our team is prompted for a note to the owner/renter as to the reason.

We've only had a couple of cancellations so far and this is the first time anyone has claimed identity theft.

I can't say for certain, but from everything we can see on our side, the booking was not due to identity theft, so we are challenging the chargeback. We're going back and forth with the credit card company now.