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Re: Has anyone ever been scammed using redweek? (by T f V.):

Horrible, Horrible dealing with Red Week. I found a timeshare on Maui on the Red Week site. It was a Full Service Red Week deal. I offered/paid the owners full price, entered all the AMEX info and received a response from Red Week confirming but indicated “ do not make airplane reservations until we advise”. Three days later airfares are up $500 and I try repeatedly to get in touch with Red Week to get status on timeshare rental. I sent at least 6 emails ( internet company) but no response. No phone number on their website. Finally got their phone number and called and no one available. Had to leave messages several times. Finally, the Full Service Manager at Red Week sent an email that indicated they had just followed up with the owner but the response did not meet their requirements. The Full Service Manager indicated the owner may not have been computer literate and did not indicate “ acceptance “ of the full asking price required. The Full Service Manager then called the owner and left a message. No response received. I have cancelled the offer.

If you use Red Week understand they are an internet company. I sent at least 6 emails outlining the problem and asking them to respond. In response I received standard emails indicating they would be in touch with me. Eventually Ifound their phone number and called multiple times and had to leave a message wherein the tape recording stated they would be in touch within 48 hours. Remember they are an internet company and really don’t want to talk with you. Finally ,The Full Service Manager Lorna Quinjaro called me to discuss the matter. She indicated the owner has 48 hours to respond to an offer ( even a full offer ) . Although the 48 hours had expired Red Week would not proceed with the reservation.

My lesson learned:

We wanted to go to Maui but we experienced an unresponsive owner who must “accept “ the offer in an environment of rising airfare. I don't believe Red Week did anything more than the minimum to facilitate this rental. It didn’t matter to them. It was like talking to the DMV.

It’s an internet company. They really don’t want to talk to you and recommend you send them an email.

Red Week has many owners advertising their timesh rentals. In the future I will deal only with owners. Red Week is a beaucracy.

Tfvarley@aol.com