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Original Message:

Re: verified and protected (by RedWeek Support):

Jerome L.: Yes, the owner is now able to choose the cancellation policy for their rentals. RedWeek Payments currently supports these three cancellation options:

Flexible: 100% refund if canceled at least 60 days before check-in. No refund thereafter. Moderate: 50% refund if canceled at least 60 days before check-in. No refund thereafter. Strict: No refunds given on cancellations

This page provides all the information about disputes: Renter Disputes (www.redweek.com/resources/ask-redweek/renter-disputes-redweek-payments)