Original Message:
My timeshare is paid in full, but I just don't want it anymore (by RedWeek Support):
Hi Deborah!
We are very sorry that you feel that our Full Service Resale option is a scam, but we did want to take the time to reply to you again. As we have previously advised, we're not affiliated with any timeshare company, including Diamond and are not receiving any kickbacks of any kind. They simply recommend us because they know that we're a reputable company and do not charge large fees upfront, like other companies do. Also unlike other companies, we will never guarantee that a timeshare will successfully sell, however priced competitively, we always home that it will sell sooner, rather than later.
I checked your account and show that you paid RedWeek $143.99, which was $125 for your Full Service Resale posting, plus a RedWeek membership fee of $18.99. You stated that you paid us $300, so if you believe that you were charged more than $143.99 by RedWeek, please contact our Customer Service team and we can certainly look in to the matter. As a reminder, the $50 estoppel fee was charged by Diamond Resorts and not RedWeek.com.
We'd like to reiterate that there are a very large number of Diamond point owners who are also trying to give their ownerships away, so the market is quite saturated. It's not uncommon to see owners having difficulty giving away their ownership interest, but we do understand just how disappointing the lack of interest can be.
deborahr363 wrote:I too no longer want my Diamond Interval points (3500) based out of Hawaii but tradable anywhere, I have paid up maintenance fees ($1100) and placed it on sale (for $1) at Redweek (on advise of Diamond and at a cost of $300) , did this last October 2018... These points are so flipping valuable (eye roll) I can't even give them away, unless of course Redweek is in bed with kickbacks from Diamond, advising people to use their 'for fee' service to sell for you...and I got scammed? I smell a rat.