ask-redweek-thanksgiving-travel-2022

Is there a way to see actual Pictures of the unit we are renting ? As a renter how do you know the j it is in good condition ?

Janet, please send us an email at support@redweek.com and we can take a look at your memberships and get those straightened for you. As for photos of the specific unit, it's best to contact the owner directly - while our resort pages usually provide photos of sample units, owners oftentimes have their own photos of their specific unit to share!

Hi, I just paid $29.99 to post a rental. Now do I need to join the membership? I don’t need to rent from anyone. All I need is to post my rental. Thanks!

How can I email customer service with a question?

You can send us an email any time at support@redweek.com!

I’m trying to list my units and want the 44.95 options but it is not allowing me to use that option. So I need to pay for membership as well as the extra verified for $14.95

Karen: RedWeek membership is required in order to purchase a posting. If you're looking to posting your timeshare for rent, Verified + Protected is optional and can be purchased alongside the standard DIY posting ($29.99) for an additional $14.99, totaling $44.98. You can learn more about our pricing at:

https://www.redweek.com/rent-my-timeshare

Can I rent out a time share for someone that has their own, not mine?

The pictures for Peppertree Atlantic Beach are not accurate. The round buildings shown were taken down several years ago. The long walkway no longer exists.

I have an active membership and a posting I made does not appear.

Hi Gerard, it looks like you purchased our full-service rental posting! These postings are created and managed by our full-service team for you. However, they often require a bit of work on our end before they'll appear on a resort page with other postings. We'd encourage you to keep an eye on your email to see if our full-service team reached out yet, and if not, please send us an email at support@redweek.com.

Need help with incorrect description of South Seas Club, Captiva, FL. Shows picture on your site but description states Harborview Villas. Totally different Club

What is the difference between fixed and floating and High and Medium

How do I call or talk to a person at RedWeek ?

To speak with one of our customer care representatives, please call 1-866-971-1737 or 1-662-506-6244 between 8 a.m. - 4 p.m. Pacific time, Monday through Friday.

What is additional cost added to my rental when I post to redweek. It was $709.00

A Service charge is typically something the renter would cover upon booking. (All information is contingent on the type of booking etc. all information is subject to change or verification.) A customer care representative can be reached at 1-866-971-1737 between 8 a.m. - 4 p.m. Pacific time, Monday through Friday. (Holidays may change hours)

My question has nothing to do with Thanksgiving, but I cannot seem to get to the main question area. So here goes: What were the instructions for changing the name on the reservation to the renter's name? I had received instructions, but the name did not change on the Marriott site. So I am trying to find your instructions to make sure I did it correctly. It seems that I can only make the renter a guest of mine - Not the main reservationist. Please advise ASAP, as I need to get the verification of name change sent to you!

I listed my 2 bedroom lock off at harborside timeshare/Paradise Island Nassau for Feb 14, 2025 through Feb 21st through redweek. would like to trade my timeshare week for the same location ,Harborside , Paradise Island and size ( 2 bedroom lockoff) for April12, 2025 to April 19, 2025: How do I make other timeshare owners aware that I would like to trade my Harborside unit week for their week. There are quite a few listed currently the week of April 12tg through April19th. Also, I am curious if there are any discounts on rentals if you are a redweek member? Thank you!

Once I have a renter for myDIY posted unit , do you have a rental agreement form you recommend ?