Timeshare Companies

Club Navigo is a rip off

Nov 12, 2011

It is unfortunate that you have had such a bad experience - I to cancelled two different contracts with Club Navigo when I found the fine print did not match what I was told.

You said you sent a fax to cancel the contract. That is exactly how I cancelled one of the two I bailed on. If you still have the fax, it is considered a legally binding notice if you sent to the correct number within the prescribed time frame. If I were you, I would pay the $100 it would cost to consult with a lawyer about enforcing the cancellation of the contract. You may not be able to get the monies you have paid back, but should be able to end the contract and void out the charges, since the contract is not actually in force anyway - you cancelled it under Florida law.

You also should take up the matter with Karen Kraftchick <karen.kraftchick@islandone.com> of Island One. She is one of the top officials at Island One, and may be able to work out your issue for you. Here is her signature from an email I received from her.

Karen Kraftchick Vice President of Club Navigo

Operations and Product Development

Island One, Inc. | Club Navigo® 8680 Commodity Circle Orlando, Florida 32819-9000

(t) 407.215.4299 (f) 407.362.5858

You may not get anywhere - but then again - what have you got to lose other than the time share you don't want?


Steve M.
Nov 14, 2011

Thank you so much, I will contact her immediately~


Keisha D.
Mar 09, 2012

I am a deeded Liki Tiki owner.

We have never had any trouble using this timeshare and have loved loved loved it. My kids have just outgrown Disney (boo-hoo) and we are now in the "pay for college instead of vacation" years.


Karen T.

Last edited by marty8084 on Mar 09, 2012 02:06 PM

Jul 18, 2012

I have a contract with islandone which I need to cancel as my children are all grown up and I am paying 450 pounds per year which I need to get out of can you help me as islandone won't let me cancel


Eric D.
Jul 18, 2012

I have a contrat with islandone at the same resort as you which I pay £450 per maintenance. Which I need to cancel but islandone will not let me cancel do you have any idea how I can get out of this contract


Eric D.
Oct 26, 2012

Please file your complain with Federal Trade Commission on the web use Club navigo/island one their full name if they have enough complaints they will file a class action suit thanks


Glenda Y.
Oct 26, 2012

this is very helpful I have been dealing with them for 5 years and they received my quit claim, they have ruined my credit and now I can't even refinance the Federal Trade Commission says if they have enough complaints they will file a class action suit against this company I am waiting for everyone else to file they are on the web and their number is 877-382-4357


Glenda Y.
Oct 26, 2012

Jay jay if you haven't yet please file your complaint with the Federal Trade Commission as soon as possible they are waiting for more complaints to file a class actions suit, they are on the web, and their phone number is 877-382-4357 make sure you use Island One Inc/Club Navigo 8680 Commodity Circle Orlando fl, 32819-9000 everyone counts


Glenda Y.
Oct 26, 2012

you sir are just one of the lucky one Good for you


Glenda Y.
Oct 26, 2012

hi, this is Glenda I am not sure if I spoke to you, however, in speaking to the Federal Trade Commission, I have been told if they have enough complaints they will file a class action suit, they are on the web please use the correct name for Club navigo/ island one if you need to contact me I am @ yakesluv@sbcglobal.net


Glenda Y.
Oct 26, 2012

we were told the same thing and Island one said it was not true, Please file your complaints about their lies and deceipts to Federal Trade Commission using the correct name Club Navigo/Island One, they are on the web. as soon as they have enough people, they will file a class action suit, lets close these people down, they will destroy your credit


Glenda Y.
Oct 26, 2012

I would totally love to talk to your person, I have filed a complaint with the Federal Trade Commisioner and they want many complaints for them to file a class actions suit I am @ yakesluv@sbcglobal.net I am in California, I have received many letters from people all over the states with the same problems. Feel free to contact me . Glenda Yakel


Glenda Y.
Oct 26, 2012

I am really amazed you were able to do this you are 1 in 100 who has been able to do this. So what is the reason the rest of us were unable to book ours in advance or why couldn't we rent our? HMMMMMMMMMMMMMMM gy


Glenda Y.
Nov 05, 2012

contact the FEderal Trade commission its on the www. let them know use the address island one / Club navigo use the address 8680 commodity Circle Orlando Fl 32819-9000, the more complaints they have the better chance there is of them filing a class action suit


Glenda Y.
Nov 13, 2012

In our case they got us good and liquored up when we signed, and to think about it now those should be Illegal documents because legal documents may not be signed if you are under the influence of alcohol or drugs at the time of the transaction.


Glenda Y.
Nov 13, 2012

I have noticed their VP has answered quite a few times to answers yet when you speak to her, she makes it sound like she is willing to help if you can show her MORE proof than you have already sent her.


Glenda Y.
Nov 13, 2012

just one question to the owner of 5 weeks and satisfied. Explain why Club Navigo/Island one is the ONLY Timeshare owners who charge over $1000.00 for yearly maintenance etc fees? No one else in the world charges such fees! Why is this?


Glenda Y.
Nov 13, 2012

Not everyone is as lucky as you, after 911 we were in Florida, they set us up for a one night and day, got us drunk sold us a "Gold Week", never told us about the "Outrageous Maintenance fees". We asked the to rent out our 3 bedroom Gold Room, and use the money towards fees etc. This would have been feasible since my sons joined the Marines and left to fight in the war. At that time what was more important? Paying to send items to our sons or paying for a time share we would not be able to use? After a few years, and months of arguing with them and finding out they "couldn't rent our Gold Week" seriously 3 bedrooms 3 baths during Daytona? Right!, We decided to give it back, can't use something if our boys are overseas. They would not take the QCD, because it was altered. They promised to send a new one out which they never did. As far as we were concerned, they received it. It was theirs. Low and behold years later we get a call from a collection agency stating we should take out a loan to pay it off. What? It's no longer ours, A phone calls was made, first to the FTC to find out this was against the law, and second to Island one, only to find out that they would not speak to me because I offended them. Another year and half goes by with no correspondence. Mid 2012 another collection agency contacts me and the price has quadripled! Holy cow, I contact Island one/Club Navigo, again they don't want to deal with me, why I yelled at her a few years ago. OMG are you kidding me? I get back on Redweek, and find some more info contact a person whose name we have seen on here who apologizes for problems people are having and is willing to talk to people privately. RIGHT! Now they are sorry & again willing to take it back, only this time I find out they placed bad marks on my credit report, and not willing to correct it. Here is the problem: 1) when we purchased this time share they liquored us up, yes we were tipsy when we signed. In California you can not sign a legal document if you are under the influence of drugs or alcohol. What is the law in Florida? 2) they had the original QCD, they refused to have it logged in. 3) they never sent a new set out, documentation on my computer shows proof. 4) they had a collection agency violate the fair credit & collection act. 5) they were the owners 4 years ago ) They are willing again to take back this Gold Week and not clear my credit report. In return I will have lost thousands of dollars, and my record ruined. And you are saying that they have never done you wrong? Sorry, I have 20 letters here in front of my by other onwers who have said the same thing. We are awaiting FTC to act upon their complaints for the class action suit. This company takes money, QCD, ruins your credit. Yes take my Gold week back, but give me something back in return when Clearly I have been working with your for years.


Glenda Y.

Last edited by glenday2 on Nov 13, 2012 03:20 PM

Nov 13, 2012

my credit history since they will take a good piece of so called Real Estate back and give me nothing in return when I have worked my ass off for years to give it back to them, and thought it was theirs.


Glenda Y.
Nov 14, 2012

ericd152 wrote:
I have a contract with islandone which I need to cancel as my children are all grown up and I am paying 450 pounds per year which I need to get out of can you help me as islandone won't let me cancel

Sorry to have to inform you but you can't just cancel a legally binding contract ..... the best you can do is offer to give it away in Redweek's Bargain Basement transferring ownership to the taker (if you get one).


R P.

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