When did the success fee go up from $99 to 5% of the rental amount

This is ridiculous, a pure money grab. Maybe you shouldn't charge a listing fee upfront, if you are going to charge 5% of $4,600 for an upscale resort (which is $230 success fee).

I am very unhappy at paying listing fees and now this. When did this change?

As our marketplace has grown, so has the diversity of our rental postings. Each day we process rental transactions ranging from a few hundred dollars to more than $10,000. Our marketing strategy and related expenses are designed to attract the highest-quality renters to help owners maximize the value of their rental postings and receive the most money possible. Naturally, promoting a $1,500-per-night rental posting requires a greater investment than a $75-per-night rental posting. The vast difference in posting prices no longer supports a one-size-fits-all success fee pricing model. In fact, lower-priced rental postings have been subsidizing higher-priced ones. Our updated success fee structure addresses this imbalance, resulting in lower success fees for many postings and more equitable success fees for other rental postings. We remain committed to being the safest, most secure marketplace and delivering the best possible rental experience for timeshare owners.

You did not answer "WHEN" this significant pricing change occurred. When was it imposed? Was it announced or just "slipped in"? I was not aware of the change and could not find anything that referenced a "success fee" other than the replacement of $99.00 to 5% of the rental fee during the listing process. I don't believe it had been changed when I posted. Owners need to be advised as the cost you charge to handle properties as it impacts the rental price set on the property!

I posted my listing and it showed a service fee of about $150 when it gets rented. After I Post it the price went up another $350 for more service fee. This is a highway robbery.

I have read Redweek's answer to the "success fee" now being 5% and why in an above post. I am seeking to better understand exactly what Redweek's marketing strategy does to promote a $1,500/night rental vs a $750/night rental. It is my understanding, that prospective renters look on the Redweek site to select which rental they believe meets their needs. What does Redweek do in addition to having the rental information on their website that support the now 5% success fee. I look forward to your answer. Thank you.

I was not notified of this change, and I consider it a bait and switch.

Nothing has changed in how my listing is marketed — yet tenants are now being charged an additional $600 while I continue to pay the same $99 listing fee. The pricing is also misleading to prospective renters: both of my Christmas weeks are listed at $6,500/week ($929/night), yet the final price shown to tenants is $7,100 — because RedWeek has added a $600 surcharge that raises the effective nightly rate to $1,014. My listing still displays $929/night, which is what I set. Tenants see something different at checkout.

This fee structure was not part of my original listing agreement. I believe RedWeek has violated its own terms, and I will be having my attorney send a formal letter accordingly.

Over the last few years Redweek has 1) Taken away the option of DIY rentals 2) Imposed a "success fee", originally $99, now 5% of the total for the rental 3) Added fees to the renter as well, so that when my rental shows up on their website it's at a higher price than I set.

All of this is just imposing increasingly high toll fees on the owner and the renter that have gone far above the inflation rate. It leaves a bad taste in my mouth. As a long time customer listing rentals with you I'm sure I'm not alone. I will be looking for other ways to do business with more customer friendly sites.

I wonder if places will continue to rent through this website if prices continue to go up. I'm surprised that there has been no inquiries about our rental since we posted months ago and now that I see that renters will be paying significantly more I'm starting to see clearer.

It wouldn't be advantageous for anyone if this all stops. It's not a smart buisness plan longterm.

What is RedWeek's solution to not being able to rent out timeshares successfully on a regular basis?