My wife and I stayed for a week in early September on an RCI exchange. They put us in a room on the ground floor facing the parking lot;...
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My wife and I stayed for a week in early September on an RCI exchange. They put us in a room on the ground floor facing the parking lot; they would not upgrade us to a better room even though the resort was half empty. They claim that RCI won't let them switch rooms on exchanges, which makes no sense to me. We called RCI, which told us that Sandcastle could put us anywhere they wanted to.
Our 1 bedroom unit was small with tired and shabby furniture and a stained carpet. There were no electrical outlets available in the living room, bathroom or bedroom to recharge our mobile phone or plug in the computer. We were able to recharge the phone and computer by unplugging the coffee maker in the kitchen. The bedroom had 2 queen beds, both very soft. There was no balcony and no place to sit outdoors, except by the pool. The outdoor pool was bigger and cleaner than I expected, but has no ocean view.
The beach is directly behind the resort with easy access. It was covered with black seaweed that had washed up, together with assorted debris, and not been cleaned up for a long time. The water was clear and clean.
The only positive things I can say about the Sandcastle is that a) they have free WIFI and b) there is a bus across the street to take you into Provincetown, which is an interesting, charming and lively place with limited parking. We hope to return to Provincetown some day, but next time we'll stay in one of the many charming inns.