Club Wyndham Bentley Brook

Hancock, Massachusetts

Club Wyndham Bentley Brook Reviews & Ratings

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4.6 out of 5
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  • We have been going to Bentley Brook's for years with our family. It's a great place for kids and even people who do not ski. There is so...

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    We have been going to Bentley Brook's for years with our family. It's a great place for kids and even people who do not ski. There is so much to do.

    By kellya189 Nov 20, 2025
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  • Lovely resort in the Berkshire Mountains.

    By sandrag536 Jun 2, 2025
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  • Awsome ski in and ski out is BEST part. To and From the slopes anytime all day or NIGHT skiing too!

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    Awsome ski in and ski out is BEST part. To and From the slopes anytime all day or NIGHT skiing too!

    By ronaldd244 Dec 15, 2024
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  • Always been happy staying at Bentley Brook ! Great food, lodging and skiing.

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    Always been happy staying at Bentley Brook ! Great food, lodging and skiing.

    By glennw154 Nov 4, 2024
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  • The staff and amenities at Bentley Brook make it very convenient to stay here.

    By annemarieh25 Sep 4, 2024
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  • Been staying at this location each summer for the last 10 years. Always a pleasure.

    By sidb29 Apr 22, 2024
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  • Great ski in ski out location!

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    Great ski in ski out location!

    By pauls1085 Mar 13, 2024
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  • See the resort description for my comments.

    By jamesh565 Dec 27, 2023
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  • Beautiful ski in ski out resort. Perfect location. Jiminy Peak mountain is right outside your door. Resort offers tons of amenities. Park...

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    Beautiful ski in ski out resort. Perfect location. Jiminy Peak mountain is right outside your door. Resort offers tons of amenities. Park your vehicle and enjoy a week without ever getting back in your vehicle unless you choose too. Great memories are made here with family and friends.

    By leslien61 Dec 27, 2021
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  • We love this resort! We have visited it during all four seasons and have enjoyed a variety of activities throughout the year! There's...

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    We love this resort! We have visited it during all four seasons and have enjoyed a variety of activities throughout the year! There's always lots to do at the resort and in the surrounding areas.

    By catherinec157 Sep 5, 2023
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  • Christmas Week 2 Bed- Deluxe Ski-in Ski -out

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    Christmas Week 2 Bed- Deluxe Ski-in Ski -out

    By peter819 Apr 21, 2023
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  • Love this place just can't make it this year!

    By tracys199 Nov 22, 2022
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  • We have stayed at many Time Share units over the past 30 years and have yet to experience any that are as spacious, well maintained, and...

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    We have stayed at many Time Share units over the past 30 years and have yet to experience any that are as spacious, well maintained, and fully equipped as the Bentley Brook units.

    By rogerd104 Sep 21, 2022
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  • Great place to stay right by Jiminy Peek Resort!

    By danad209 Sep 10, 2022
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  • If you are going to ski at Jiminy Peak, Bentley Brook’s ski-in, ski-out location can’t be beat. The Resort has comfortable units that are...

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    If you are going to ski at Jiminy Peak, Bentley Brook’s ski-in, ski-out location can’t be beat. The Resort has comfortable units that are well equipped, clean and well maintained. The staff is very helpful and friendly.

    The resort has two separate buildings. The Main building has the lobby, pools (one is a year round indoor-outdoor pool and the other is a seasonal outdoor pool for adults), 3 hot tubs, small movie theater, and a small gym with a sauna. The main building sub-divided into buildings numbered 21 though 24. The second building is about two hundred feet up a hill from the first and is connected by an outdoor walk-way with stairs. The second has its own (larger) gym and an activity room. The second building is subdivided into buildings numbered 25 though 27.

    Both buildings have ski-locker rooms on the ground floors. Each condo gets its own locker with a combo lock, that you can use to store skis, boots, etc.

    The main lobby has a nice, rustic hunting lodge décor with a fireplace. Coffee is available in the lobby along with guide books with restaurant menus and brochures.

    Most units are two bedrooms with two bathrooms. I’d guess they are about 1100 square feet. Master BD has a king size bed and the second BD has two full beds. The main living room is between the two bed rooms and has a kitchen, dining area (table for 6) and a living room with pullout couch, coffee table, and a couple of chairs.

    Some of the units have some noise issues between units – nothing terrible but could use some sound insulation. Some units don’t have this problem. I am giving the resort 4 stars overall (instead of five) because of the noise issue with some units.

    The units in buildings 21 and 22 were fully renovated in late 2009 and have granite counters and are quite upscale. We stayed in one of these units during the summer of 2010 and it was very nice. The unit we stayed at in building 27 (in Feb 2013) has been refreshed with new carpet, paint, sofa and TVs, but they haven’t done the counters or tile floor in the entrance area. It is comfortable and functional. We stayed in a couple units in both building 23 & 24 in January 2013 and they were in nice shape - and had been refreshed with new paint, carpet, furniture and flat screens.

    The ski-school at Jiminy peak is great and has a very good all-day program for kids called "Kids Rule". There are a couple of restaurant that you can walk-to from Bentley Brook and a small country store that sells limited groceries, beer and wine. Major shopping needs to be done at Supermarkets in Pittsfield MA (25 min away).

    I own at this resort and offer rentals at Bentley Brook: https://sites.google.com/site/bentleybrookrentals/

    -davidb755

    By davidb755 Updated Sep 5, 2022
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  • The Wyndham Bentley Brook is the perfect base for fall foliage season in the Berkshires. It is a great location for visiting the Clark...

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    The Wyndham Bentley Brook is the perfect base for fall foliage season in the Berkshires. It is a great location for visiting the Clark Art Institute, Williams College, the Norman Rockwell Museum, Mount Greylock and Mass MoCA.

    By louise442 Jun 14, 2022
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  • All positive: The location was convenient in the Berkshires. The two-bedroom suite was wonderful, clean, appealing and spacious. My "go...

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    All positive: The location was convenient in the Berkshires. The two-bedroom suite was wonderful, clean, appealing and spacious. My "go to" for vacation relaxation!

    By jamesg1034 Jun 13, 2022
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  • Our family has enjoyed this resort for the past 23 years and we highly recommend staying here. Once you experience staying in a...

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    Our family has enjoyed this resort for the past 23 years and we highly recommend staying here. Once you experience staying in a ski-in/ski-out resort you will never want to stay away from the mountain ever again.

    By domt6 Dec 20, 2021
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  • Been coming to this resort for 20 years. The ski in and ski out of the lodge is amazing. The staff have always been nothing but wonderful...

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    Been coming to this resort for 20 years. The ski in and ski out of the lodge is amazing. The staff have always been nothing but wonderful and accommodating. Christmas time is our favorite. The beautifully decorated Lobby has the small town feel. The memories our kids have had will always be there

    By louisd119 Dec 3, 2021
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  • Just wanted to update the rating - as we have stayed there a few time since. The Internet access issue has been resolved since the last...

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    Just wanted to update the rating - as we have stayed there a few time since.

    The Internet access issue has been resolved since the last stay - seemed fast and reliable. uping my rating to 4 stars

    We have just returned from the Bentley Brook.

    I would rate it 3 1/2 stars - But there is not option for that.

    Pros - Ski on Ski off - very nice and on an easy bunny hill for those with little ones and newbies to the sport.

    Next to the ski-wee drop of area - Just get up and go.

    Cons - A little noisy with the party upstairs from us

    Internet access was not working in the rooms - told it would be fixed soon - would had been a major problem If I was working remote while there.

    No onsite-place to eat drink. This is suppose to be a resort - I wold expect to be able to ski down to the resort and order a drink, hot chocolate for the kids and a bite to eat. The vending machines just don't cut it. That only cost it a full star in the rating to me.

    The workers at the resort seemed to have little knowledge of the ski resort itself. Everytime I asked a question no-one had a clue.

    Examples = What time does ski-wee start? How do we get to the reastaruant?

    Overall the ski area was nice - ski school was good for our advanced 5 and 7 year old which left the trip as a "fox" and "Coyote" - The meeting place is at the slope which caused a seperation problem for the 3 year old. A problem that is resolved at other resorts with the drop and go policy allowing the ski school to get the ready for the slop and forgot that mom and dad are skiing away without them.

    Overall we enjoyed the trip and would go again, but there is room for improvement.

    By charlesp171 Updated Jan 22, 2013
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  • Staff very nice and helpful. One problem we had. Was that the units are very noisy. We were on first floor and we could hear everything...

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    Staff very nice and helpful. One problem we had. Was that the units are very noisy. We were on first floor and we could hear everything in unit above us. It was as though we were in the same room. HVAC very loud in master bedroom.

    By scotts752 Jan 20, 2013
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  • By christineb359 Nov 26, 2011
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  • We had a 2BR unit during high ski season (XMas break). The unit was a decent size, clean and had all of the basic necessities. The...

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    We had a 2BR unit during high ski season (XMas break). The unit was a decent size, clean and had all of the basic necessities.

    The Wyndham units are set up in two buildings around one of Jiminy Peak's bunny slopes. Units that start with 22-24 are in the lower, main building. This building has the pool, small game room, movie theater, free coffee, a couple of fireplace lounges, etc. The upper building (units that start with 25-29) is very short walk (outside down some stairs) away. Both units are ski-in ski-out to the bunny slope, which is just a short ski lift away to the main mountain, or, alternatively, the main mountain lodge and main ski lifts are a very short walk from either Wyndham building. In fact, everything at the mountain (multiple restaurants, ski schools, shops, etc.) is just a very short walk away - very convenient.

    The entire resort, including Wyndham and Jiminy Peak, is very kid friendly. The mountian is perfectly sized for kids - not too big, not too small. It was surprisingly well maintained, including all of the lodges and shops. The ski schools were well organized and well staffed. It was not nearly as crowded as the mountains in Southern VT.

    Our kids greatly enjoyed the trip and are asking when we are going to return.

    One critical comment. As mentioned in other reviews, the fire alarms are overly sensitive. The fire alarm went off about 2 out of every 3 mornings, and at least once every evening (sometimes multiple times). The fire alarm sets off a multi-minute long ear-piercing shriek that never fails to make you jump and cringe. There was no warning about the alarm when we checked-in, and no explanation from anyone after the alarm goes off (e.g., whether it was real or false alarm). When we tried to obtain an explanation from the staff, they blamed it on the guests and their cooking, and claim the alarm is up to code. This may be true, but this issue has obviously existed for several years and Wyndham has apparently done nothing to address it. If there ever was a real fire, no one is going to take the alarm seriously.

    By bobw222 Updated Jan 3, 2010
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  • We visited Bentley Brook for the first time this August ('09) for 4 nights and had two 2BR units. This was perfect for our gang of 10,...

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    We visited Bentley Brook for the first time this August ('09) for 4 nights and had two 2BR units. This was perfect for our gang of 10, though we could have accommodated up to 16 using the sofa beds. Beautiful weather and lovely scenery. The pictures at right are accurate. Not shown is the indoor/outdoor pool. One can swim in and out, which is nice when the sun gets too hot! We were able to use the activities at Jiminy Peak resort next door. Literature says they charge by the day but one can pay by the ride on the alpine slide and some other fun things. The pool table, which was downstairs in our building, was only 50 cents a game. Two free moves a night were offered, but we never made it down to see them. I notice that the overall list of "Amenities" has "Ocean" checked as being 8 miles away. Maybe 80?? This is far western Massachusetts folks. Don't be greedy.

    Part of our group went into Boston for a day and visited Cheers! Another trip was up to North Adams to see the natural bridge. Not big but fun to climb around. Pittsfield is a nice town a short drive south. Hancock itself is just barely visible. We were glad to have picked up some food before we arrived.

    This is a major ski area and we were a sort walk/ski from the lifts had it been winter.

    By adahiscout Updated Nov 1, 2009
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  • We had two 2 BR units in late August (23-30), Units 2620 and 2627. In the upper buildings (25, 26, 27), even units have parking lot...

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    We had two 2 BR units in late August (23-30), Units 2620 and 2627. In the upper buildings (25, 26, 27), even units have parking lot views; and odd units have mountain views. Units ending in 20-29 are parking lot level (but the odd unit patios are one level above the ground, due to the uneven site).

    The units were clean and reasonably well equipped, including washer/dryer, whirlpool tub, dishwasher, service for eight, and pots and pans. There was no sink garbage disposal or fireplace. Things to bring: measuring cups and a nonstick frying pan/skillet. (If the resort had supplied a nonstick skillet, there might have been less smoke alarms in the building. The smoke detectors are very sensitive!)

    The staff was all friendly and helpful. Family-friendly activities fused glass designs and free movies with free popcorn. They generally show a kid movie at 5:30 pm and an older audience movie at 7:30 pm. There are two pools: an outdoor adult pool, and a indoor/outdoor family pool next to it. The pools are small, but adequate. Both pools are in the lower set of buildings (22-24).

    There is plenty to do in the area. You can drive to the top of Mount Greylock for great views. It is also an enjoyable hiking area. You can also hike up the mountain at the resort. During the summer, you can walk to the adventure park rides at Jiminy Creek. (Warning: in August, they are short-staffed due to college students returning to school. They will close some stations at rides, making the waits much longer. The wait for the trampoline was an hour and 15 minutes when we went on a Tuesday afternoon. The wait for the roller coaster was an hour. Consider getting individual tickets rather than a day pass, since you might get tired of waiting in line.)

    Other area activities: Our kids (ages 6-10) enjoyed the Berkshire Museum in Pittsfield. We enjoyed visiting Williamstown and the Williams University Art Museum (free!). The Berkshire Botanical Garden is pretty but had a lot of mosquitoes in late August. Wear repellent! Our kids both greatly enjoyed the Animagic animation workshop in Lee. They each got to make a little claymation movie.

    By davidh657 Sep 8, 2009
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