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Original Message:

Re: Seems Vistana/Marriott has new policy in order for Redweek to confirm owner reservations. (by Jeanette M.):

With the merger of Vistana/Marriott, I've run into renters unable to confirm the reservation, and they need the 8 digit Marriott confirmation, not the 6 digit on the Vistana confirmation. I have been adding the Marriott 8 digit number with the renter name change confirmation sent to Red Week; however, the Marriott number isn't being provided to the renter, so I've received emails that the name change can't be confirmed on the reservation. The easy fix is that the renter will contact me and I provide the 8 digit Marriott confirmation number. It would be helpful for Red Week to clarify this as well, and what's the best way to ensure the renter can easily confirm the reservation.